My achievements
Redesigned transaction flows — user interviews, session replays and funnel analysis — cutting time-to-market by 40% across 3 regulated markets.
Defined and shipped a component-based design system for web and mobile — each market variant built from shared components, adapted per regulatory requirement.
Ran A/B tests on layouts and payment options; ran live user observation sessions that fed directly into a prioritised backlog.
Built the business case for design investment: each week of delay in a regulated market equals measurable revenue loss — used this framing to accelerate stakeholder sign-off.
Owned end-to-end UX across the full transaction journey — selection, confirmation, payment and post-transaction states.
What I learnt
Regulated markets add a constraint layer that changes how you think about design. You can’t ship fast and iterate freely — every change touches compliance surfaces. The solution was building a design system that encoded those constraints at the pattern level — components that handled regulatory variation by default, so individual markets shared a common base.
The 40% time-to-market improvement wasn’t speed — it was eliminating rework. Once the system existed, teams stopped rebuilding the same patterns for each market. That’s where the time came back.
Are you interested? Keep reading below!
About
ParlayBay
Role
LEAD UX/UI Designer
My experience there:
May 2024 – Mar 2025
Category
Sports Betting Solutions
Related link (opens a new tab)
Visit Site
ParlayBay is a Software as a Service (SaaS) platform revolutionising the sports betting industry with its innovative microbetting solutions. It offers more than just betting tools by creating a customisable ecosystem that enhances player engagement and streamlines operator workflows.
Engages players: ParlayBay delivers fast-paced microbetting experiences, keeping players captivated with dynamic and interactive gameplay.
Empowers operators: The platform provides customisable tools that streamline operations, offering seamless integration and enhanced profitability.
Trusted innovation: ParlayBay combines cutting-edge technology with reliable solutions, setting a new standard for the sports betting industry.
%
<
months
%





